1 reviews | Active since Apr 2018
Tougher ebucks requirements
Attracted customers through “easy” ebucks and now you make it progressively harder to obtain the ebucks. On top of that the benefits for the full 40% discount on level 5 apply to less and less attractive items... eg: you can no longer obtain Marko vouchers on discount... only dischem and ster kinekor... not sure if its smart business or customer exploitation
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
