1 reviews | Active since Dec 2017
TOTALLY ABSURD AND REDICULOUS !
This is totally absurd and rediculous, i wrote a review a few days ago, it was responded to by a lady phoning me and i was promised feedback and a solution to my complaint and issue, today i receice the following SMS : Good day
This is an SMS Message i received today. I have no clue what is going on or who to cal : I still have not received feedback or anyone calling me, accept for a message sent to me via SMS which reads : FNB:-) Ref ********** NF Good Day Jenson Its David here from FNB , Firstly I would like to apologise for the service failure you experienced . Kindly return my call, please can ANYONE EXPLAIN to me what is going on ? I must call ? Call who and what number ??? No number ! I phone FNB and i am sent from Pillar to Post with no assistance being on the phone on MY EXPENSE FOR 26 MINUTES and no one who assists ! I want assistance and a solution !!
Please get someone to call me and assist me.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
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