MBFP
Makayla Bacon Full-time Permanent
1 reviews | Active since Aug 2025
09 Aug 2025, 19:35
Total of batch not deposited
Once again a transaction larger than R3000 shows as rejected. I have received the batch statement but the total, including other smaller transactions, is not in my account yet. When accepting the card transaction and when banking, it showed as approved. I have had this problem a few times already. It is affecting my business negatively. I have bills to pay. When I phone, it gets sorted out within a few days, but I have a business to run. I need the money to be deposited when it should be. There is no assistance on the weekend so now I have to wait until Monday to contact them, then only after a few days, the money will be in the bank. Nobody can tell me why this happens. I will be changing banks.
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Replies (1)MBFP
Makayla Bacon Full-time Permanent's updateReviewer Update
11 Aug 2025, 12:12So FNB sent me an automated response that they will sort out the problem within 5 days. Part of the transactions on the batch have come through but not the whole amount. They have not sorted the problem out yet. I phoned them today and was told that I have to re-apply for something - their line was so unclear I couldn't hear. As I have to re-apply, I can just apply at another bank as well.
MBFP
Makayla Bacon Full-time Permanent's update11 Aug 2025, 12:12
Reviewer Update
So FNB sent me an automated response that they will sort out the problem within 5 days. Part of the transactions on the batch have come through but not the whole amount. They have not sorted the problem out yet. I phoned them today and was told that I have to re-apply for something - their line was so unclear I couldn't hear. As I have to re-apply, I can just apply at another bank as well.