1 reviews | Active since Oct 2016
Total loss of Control
<p>I have been trying to migrate to a flexi account from an unlimited account, firstly i had my Cell number blocked by FNB for no reason, they took all my money on the phone. Now I must wait for FNB to investigate as to why it was taken as they dont know why. Surely you pay me back and then investigate. Then i cannot make any changes on the Sim account i get told sorry cannot help you.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)