GB
George B
1 reviews | Active since Aug 2012
25 Jan 2024, 13:35
Total lack of communication channels
Slowly but surely FNB extricate themselves from communicating with their customers. First it was being able to speak meaningfully to a person at a bank branch. Then you had to communicate through the app or online banking. Now the ability to contact them through online banking has been removed.
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Replies (1)GB
George B's updateReviewer Update
25 Jan 2024, 15:17Wow. Can't communicate directly with FNB through their own channels, but post a bad review and within 4 minutes the High Priority Complaint was registered. Now you know how to quickly communicate with FNB!
GB
George B's update25 Jan 2024, 15:17
Reviewer Update
Wow. Can't communicate directly with FNB through their own channels, but post a bad review and within 4 minutes the High Priority Complaint was registered. Now you know how to quickly communicate with FNB!