Total incompetence, lack of communication and no regard for their cistomer's well being.

FNB put a hold on my account without communicating it to me. This left me with no access to my money resulting in me not being able to get my chronic medication or even basics like food. The sad thing is that FNBs lack of action to provide paid-up letters, preventing me from getting a clearance certificate, caused FNB to block my accounts and cards ss they wante a clearance certificate. In effect FNB punished me for their incompetence. Thank you FNB. How can you help me? No need. I'm already finding help at another bank.