1 reviews | Active since Jan 2015
Total Carelessness-FNB Care Complaint Ref ***
<p>I emailed FNB about a sudden deduction of monthly fee on my cheque account ********** 8704.</p> <p>I have alwais been on 'FEE SAVER' option maintaining a minimum balance required.</p> <p>FNB Care Complaint Ref ********** dated 4 May 2017.</p> <p>On the 16 May I emailed them again saying I have not received a fed back and problem not been rezolved.</p> <p>No one attended or rep****.</p> <p>Last month I was charged R40. This month R100 monthly account fee. I have not opted out of 'FEE SAVER' nor I have fallen below the balance requered.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)