vV
viljoenlee V

1 reviews | Active since Sept 2016

18 Aug 2017, 13:33

Torn bills out of ATM

Drawing cash from a FNB ATM and out comes a R100 bill that is torn, now no one will accept the torn R100.. may as well throw it away,. How does FNB give out worthless notes?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2017, 14:32
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NFwas issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)