1 reviews | Active since Sept 2017
Top up debt protect
FNB is the worst. Adding Top up debt protect on my credit card when I never accepted or sign that I would need it. Then Charging me R50 every month for the policy.
Let not start with the call center where my call drops every 5mins and no one in the call center can help to remove this policy. I have also sent multiple mails to the ********** no response in weeks.
Really think FNB is just the worst.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)