lI
lyle I
1 reviews | Active since Jan 2015
29 Jan 2015, 21:12
took R15000 out of my account
Today I was at work and R15 050 went out of my saving account. I think this is because my loan account is in arrears. They do not have any permission to deduct money from my account. Who gave them the right. It is ******* to deduct money from an account with out permission. I am now going to report them to the OBS and the consumer board. If this is not reversed asap.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2015, 08:24Hello ryan1000,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 613827.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 613827.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply30 Jan 2015, 08:24
Official
Hello ryan1000,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 613827.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 613827.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)