1 reviews | Active since Oct 2017
Took Money with out Consent
I have been banking with Fnb for over 10 years. the 2nd of October I paid my bills and when I logged in today R4500.00 was missing from my account just to find out that they took in without my consent. My account is not in arrears and I make sure that my Credit Card and Overdraft is paid every month!! Now the person that took the fund is never available and the phone number is constantly engaged!!
Good day Monique,
Thank you for your postings and changing the review status.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact us on ***.
We thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
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Good day Monique,
Thank you for your postings and changing the review status.
I am glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction.
We sincerely apologise for the frustration caused. Should you have further enquires do not hesitate to contact us on ***.
We thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
***