SM
SELLO M
1 reviews | Active since Dec 2015
28 Dec 2015, 16:19
TOOK MONEY FROM OTHER ACCOUNTS WITHOUT
Hello Peter<br> <br> Last week there was money debited from my savings account an amount of R10,000 That money is for salaries for my employees. I went to the branch today to reverse this amount and the consultant that I spoke to over the phone at COLLECTIONS told me she cannot reverse the money. I tried to explain to her that this money is for salaries that i must pay people with on the 30 December.<br> Why the bank is taking money without consulting with me? even if they check the history, I always put money aside from the business account to the savings account.<br> I need that money reversed by tomorrow.<br> <br> Regards<br> Sello Mako
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Dec 2015, 08:15Hello sellomako@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838397.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838397.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Dec 2015, 08:15
Official
Hello sellomako@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838397.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838397.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
