BS
Brian S

1 reviews | Active since Sept 2014

02 Jul 2015, 09:47

Took money and refuse to refund

3 weeks ago 2500 was taken out of my account. I never received a mail or sms to tell me what it was for.<br> On my online statement there are no transactions for that day.<br> <br> I have complained numerous times via email and on this platform but nothing has been done yet.<br> FNB have taken my money without my knowledge and now refuse to refund!!!<br> <br> I WANT MY M,ONEY BACK!!!<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2015, 10:57
Official
Hello wefbjr guilgfsef,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 714997.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)