1 reviews | Active since Jan 2015
Too much interest!!!!!
I have a personal loan with FNB and last two months everything was fine. This month I noticed that FNB is charging me an interest of R4453.28 for a monthly payment of R4819.34. Last month the instalment was R4819.34 with interest of R2562.49. I don't understand how can the interest move from R2562.49 to R4453.28? How much interest are you charging me exactly and how did you get to that amount?
Good Day Mpolokeng ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Personal loans to department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mpolokeng ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Personal loans to department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***