1 reviews | Active since Oct 2017
Too much ***** on my account
Dear FNB
I have received a debit order from a reference MFJ VH with my ID number, I have of course reversed this Debit order however i am beginning to really worry about the amount of ***** on my FNB account. in 2015 i got abducted at your fourways branch and 2 african gentlemen threatened and forced me to withdraw all my money inside the bank, these gentlemen knew how much i had in the bank and case is still pending 2 years on... I am very disappointed in the lack of customer care (in my experience) the bank has provided.
Could YOU please please do something about this. I have been a loyal customer for 12 years and it sad that this is the kind of treatment to provide for your loyal customer.
Kind Regards Viwe Tyani
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)