1 reviews | Active since Sept 2016
Too little too Late
<p>The most disgusting service ive ever had when it comes to dealing with banks! Logged a simple reversal of funds with no response! failing to respond i logged it 3 more times. Conveniently responded once funds left fnb hands! only to say sorry its too late we cant help you! All banks are the same, no scratch that fnb is worse when it comes to only looking out for there corporate clients and large investors! Disgusting service when it came to my case " ********** 1" Its sad to think what will happen to normal low level customs with large credit card ***** amounts! You now force me more inconvenience as to go bank shopping after being a loyal customer! We pay huge bank fees to fight against credit card theft as a type of insurance for it yet where does that "insurance money" go? Certainly not to cover our money as a lower class of banker. It goes to there larger investors the ones they care about the ones that matter the most to them.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
More empty lies and promises to fuel the PR and marketing machine!
More empty lies and promises to fuel the PR and marketing machine!
