Too expensive for the subpar service

The premier team of bankers concept seems like a good idea until you have people ********ly taking money from your accounts and you have anxiety, holding on the phone to speak to a banker when they “are experiencing a high volume of calls”. Clearly not the bank for me, I would get SMSes that R20 transactions from iTunes are **********, but R4000 transactions from the most bizarre references went through. I don’t think it’s the worst bank, but the charges are too high for these rookie mistakes, especially when they manage our income.