SS
Stephanie S

1 reviews | Active since Nov 2012

08 Feb 2017, 10:19

Too amny profile for a bank that I have not banked with

<p>Okay so my credit card was cancelled of, so I called in to apply for a personal loan, they said that they cannot assist me because i have too mant profiles, I have never banked with you people how can i have too many profile and how would that affect a loan application, this is becoming increasingly difficult why do I need to run around so much for a bank that i never banked with gosh...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2017, 11:03
Official

Good day Ms. STEPHANIESA001

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***