Toll Gate ***** through cancelled FNB Card.

I've been experiencing a series of payments to toll gates that I've never been to. Worse, these payments are done through a card which was cancelled after my wallet was ******.

Call Center takes ages to get through to. When you eventually get through, details are taken and the conversation concludes with being told that the investigation department will be in contact within 7 days after reporting the incident.

I reported the incident on the 19th of December 2020, I haven't received any call or feedback from them since then. Funny thing is that while waiting for them to conclude their investigation, the toll gate payments are still going through. Just today, payments of about R350 to various tailgates have occurred while I was asleep. This means that the ********** have limitless access to my account. Quite frustrating.