Token of decency would be highly recommended

Hello

I am truly unhappy with the company FNB in such a way that I feel thee experience I witnessed was never appealing. Worse it really affected my cash flow due to money I cannot trace were reversed back,today i am sitting with a clueless mind where to start reaching out because my FNB banker cannot help me. Literally i lost R500+ I cannot get due to lack of performance stuff should be helping clients on.