To Remique Koen, at Zevenwacht FNB Branch.

I came to the bank after writing my exam with a clear intention that this would probably be the most “boring” and “unexciting” trip to the bank (as usual), but to my surprise, you have been so attentive and willing to help the second I took a seat at your table. I want to express my gratitude for the efforts that you put into what I needed today. Wanting to start my own business can be intimidating and stressful, but you haven’t expressed any doubt, but instead gave me all of the options available to get started. Thank you for taking your time and attending to my needs with kindness and compassion. What a fun experience! I am excited to meet with you again to run through those options again! You were well presented today, and you deserve all the praise from your superiors. I am so proud of you!