Tit isn't for Tat

I signed up for FNB Connect month to month data contract. My account was debited on the 21st and I was informed I must wait until the 1st October to receive my data. When the contract was concluded the sim card was delivered within 48 hours. Not satisfied with this arrangement of waiting, I cancelled my contract and I was told I must wait 30 days for the refund. Why isn't the arrangement like for like? When you sell its super quick but for refund its donkeys years to wait. To activate the sim card and debit is super efficient but to receive the goods (data) I must wait another 8 days. Absolutely nonsense. If you want to dabble in the mobile business please do better than the likes of Vodacom, MTN and CellC otherwise stick to banking. Consumer Council needs to vet these practices as we always get a bum deal.