BR
Bianca R

1 reviews | Active since May 2022

24 May 2022, 11:17

TIREED OF FNB!

I have struggled more than two months to get my business banking account active and online.

I only get to deal with a very rude person, we had a teams meeting to setup our online banking (after struggling for two weeks to make an appointment, going into my branch after my business banker phoned and said I should meet her, she was not there and a consultant assisted us. We were told to activate the online banking in the branch and that did not happen).

Our online banking is up and running at the moment, but our account is frozen and no one can tell me what is wrong or why this is happening.

Only to be told I should have a teams meeting with them AGAIN!

I work 2 jobs full time, I study part time and do not have the time to consult with them every second day because they did not do their job the first time.

I am so tired of FNB, I think I might just take my business somewhere else as it seems that they do not want it!

PS: Still have no appointment after asking the consultant to schedule it for today so that we can sort it out ASAP as I have to be able to trade from my account.

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