1 reviews | Active since Feb 2015
Tired of waiting what belongs to me
I have debited money into my Late fathers account, I wanted to close the account and was told that I need document from department of justice seeing that no Will was avail, I was send by bank up and down to be able to get all documents neededed to complete transaction and close my dads account......the bank is sitting now with the document, but can't release the money, I've heard all stories that they waiting for approval, pls tell me that the person that must approve R1400 is sitting in Europe, It just can't continue like this, my idea was not to complain, but as far as I no, I won't get get 1cent more from the bank, so why keep my mony, I couldve made more money while the money is laying somewhere in your accounts, I can't wait anymore, this is coming on since the 08Jan 15, it must end now...
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 620813.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 620813.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
