SM
Shaibu M

1 reviews | Active since Aug 2016

17 Aug 2016, 11:33

TIRED OF POOR SERVICE-FNB

<p>My bank account has been frozen since 30 May 2016 up to date, although i submitted the proof source of funds which the bank requested but up to date my account is still frozen and when i contact the branch they always tell me that there is nothing they can do and yet they are the ones who froze my account. My kids cant go to school, everything is just a mess in my family because of this bank. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2016, 13:27
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 993249.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)