BW
Bronye W

1 reviews | Active since Oct 2016

27 Oct 2016, 10:33

Tired of FNB deducting my account with different amounts

<p>I have been patient long enough with FNB - they keep on deducting my account with different amounts even though i made arrangements to lower installments. I am getting tired of this ****. And I will take this to the Ombudsman if it comes to that. I have been holding for freakin 20 minutes on th phone already to sort this out.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2016, 13:15
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)