Tired of FNB BULL ****

On Friday around 13:10 I went to Checkers Southgate to withdraw R1000 from a cashierand somehow there was a connection error from FNB's side and my transaction showed declined on Checker's system, yet my balance had been affected with the amount. I called the call centre from the store and was advised that I would have to go to a branch. I went today and was told there is a procedure that will take between 5 and 14 working days to resolve. I am out of pocket and I am told by Melissa from the call centre that I unfortunately have to wait for the process to take it's course. Why must I be *****ed around like this??For what? I am suffering due to FNB IT related issues and will not stand for this. People are tired of having lengthy procedures to resolve poor maintenance related issued. I need my money back in my account by no later than Monday as I don't see why I must go and borrow money to see me through the month when provision was made by myself. FNB GIVE ME MY MONEY BACK SOONEST.