1 reviews | Active since May 2016
Tired of FICA
I recently opened a cheque account online with FNB. The account is now frozen but I can however transfer funds to the account from my savings account. I have sent my FICA documents to FNB less than 3 months ago prior to me opening this account. Does this mean I have to FICA everytime I open an account with FNB. What is also the point of having the card delivered to me and producing my identity document when it is delivered if the account is not going to work.
Dear Ms Mohlabi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 915745.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)
Dear Ms Mohlabi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 915745.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)