1 reviews | Active since Jun 2009
Tired of changing my postal address!
<p>For about four years now i have been requesting change of address. When i go inside the bank I get told my address has been chnaged but i always get electronic statement with the wrong postal address. Which means all these years wrong people receive my bank statements through post. I have done this request many times at Pretorious street Branch in Pretoria and tired now.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
I RECEIVED MY STATEMENT YESTERDAY (13 February 2017) AND IT CAME WITH THE WRONG PHYSICAL ADDRESS AGAIN!!!!!!!
I RECEIVED MY STATEMENT YESTERDAY (13 February 2017) AND IT CAME WITH THE WRONG PHYSICAL ADDRESS AGAIN!!!!!!!