DB
Dewald B
1 reviews | Active since Dec 2018
28 Dec 2018, 14:13
Time waster FNB
I am whant to close my FNB account went on 24 Dec 2018 the lady said I have to come back next week but when I went to FNB Heidelberg mall branch to day I spent more than a hour there only to here I must return for a 3rd time. How difficult can it be to close a account it's easy to open a account with FNB but seems impossible to close it .
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FNB (First National Bank)'s replyOfficial
31 Dec 2018, 08:55 Good Day Mr. De Beer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply31 Dec 2018, 08:55
Official
Good Day Mr. De Beer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)