1 reviews | Active since Nov 2011
Time to Wake Up and Smell the Courier Coffee
FNB uses Mr Delivery to take care of the bank's card deliveries. If you look at the number of bad reviews Mr Delivery has received, one thing becomes immediately apparent, THEY NEVER RESPOND TO A BAD REVIEW. And that my friends tells you exactly how little Mr Delivery is concerned about customer service. So why the heck does FNB still bother using them? And oh by the way, I have been trying to get Mr Delivery to deliver my cards since the sixteenth of this month.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)