1 reviews | Active since May 2016

10 Sept 2019, 07:37

Time to move away from FNB

This is strike 3 – im ready to move my banking away from FNB. I have a Islamic fixed deposit that matures on the 10th of every month. On this day, I decide to add more savings or stop the fixed deposit. FNB has done it a day early preventing me from adding any further funds to the account! No notification! No warning, just done a day before! I want to deposit monies into my fixed deposit, on the day my account matures, why bar me ?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2019, 09:19
Official
Good day Kaashif Booley,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regard,

Hello Peter Complaints Team

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