Time to downgrade from Private Clients to and normal Gold Account would be the way forward!!

Yet again I bring another complaint about Private Clients and I’m actually considering downgrading my account to a regular Gold Account because if it’s not one thing, it’s something else.

Firstly, I have my business and personal account at FNB and never has any of my accounts been overdrawn and has always been very well maintained.

Some years back, I was offered a Premier Account at FNB and because I was only using my business account, I decided to take the offer as I felt that I needed to have a personal profile as well. After a few months, I was contacted by Natasha Abrahams who advised my that my monthly turnover qualified me for the Private Client upgrade. When I compared the packages, the fees looked very reasonable and I took the upgrade.

Based on the increase in my monthly turnover of my Private Clients account , I was Pre-approved for facilities which I took. Recently I app**** for a loan facility via the FNB app and based on my credit profiling, I qualified for just over R******* and took the lower offer of R*******. Shortly thereafter, I received and email of the quotation and credit agreement which I signed and emailed. Later on that day, I received an email for my 2019 tax assessment so I emailed my three months bank statements reflecting turnover, 3 months payslips and my 2019 tax assessment. My tax assessment reflects my basic salary so the person who was working on my application declined it because of affordability which means my monthly turnover and cumulative commission payments was not even considered which I feel is total hogwash.

Why was I offered the Private Clients based on my turnover if I can’t get any facilities based on it? Please answer that for me

Have I ever been overdrawn on any of my FNB accounts? No

Have I ever had any return debits on any of my FNB accounts since I’ve been banking with them? No

Are my business and personal FNB accounts well maintained? Yes

Does my credit profiling reflect my ability to honor all of my current debt? Yes

How would I rate my credit score? Well, according to information displayed by Pulse, I’m performing better than 94% of South Africa as a whole so wouldn’t that count or is that just for show??

What would the best choice be at this stage? Downgrade my Private Clients account and pay the extra bank charges for using a low level Gold Account? That seems like a better choice don’t you think??