Time to change Banks

TOTALLY AND UTTERLY FRUSTRATING !!!

I am incredibly disappointed with the service I've received from FNB Business Division. They fail to stick to the time frames they set, leaving me in the dark for extended periods. The lack of communication is frustrating—I've had to follow up multiple times, and even then, the information is vague and incomplete. To make matters worse, they closed my case without any notification or explanation!

What does it take to get some proper communication and service from FNB? As a business owner, I need efficient and transparent banking services, but FNB has fallen well below expectations. If they can’t even handle basic communication, how can I trust them with my business needs? Time for me to reconsider my banking options.