VD
Vicky D

1 reviews | Active since Oct 2012

02 Dec 2020, 10:29

Time to change baks

Your customer service is astonishing. After complaining last week a consultant phoned me. We came to an agreement that he would call again on Monday to follow up. I am still waiting and it is now Wednesday. Also how does FNB let a debit order go through if the account is empty and allow it to go into an arrears if there is no overdraft on the account????

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Replies (1)
VD
Vicky D's update02 Dec 2020, 15:08
Reviewer Update
After speaking to a consultant and then being trasnfered to someone to assist with the debit order the call gets cut