TN
Trishan N

1 reviews | Active since Oct 2012

14 Jun 2018, 13:29

Thumbs down FNB, again!

FNB LTe and connect services are a complete waste of time. Been on a data and device contract now for more than 12 months and connectivity, speed, availability etc is always an issue.

This is just a heads up to potential customers, stick to the main providers and don’t waste your time or money here. They should have rather focused on improving their core banking service which is also lacking as opposed to venturing into new markets and adding to the poor service delivery!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jun 2018, 13:51
Official

Good Day Trishan,

Thank you for taking my call earlier.

I do apologise that you feel that way however as per process all complaints are routed to the relevant department for investigation.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***