Thule Nyama must be fired. FNB private banking

FNB private banking banker is useless. Thule Nyama needs to be fired from her job ASAP - she does not understand what customer experience is. I asked her months ago to move all my debit orders to my fnb account even today none of those things have happened. I had to move my salary and all my debit orders myself due to the fact that she is *********** and I had to pay all the bounce debit order fees from my other bank because of her laziness. She doesn’t respond to emails nor calls. I had app**** for an overdraft through her even today I’m still waiting. Useless person.