1 reviews | Active since Apr 2017
Throwing Toys for R3.85
I've always thought I had a good relationship with FNB.
But since my account has been R3.85 in the negative (SHOCK HORROR!) They have been getting third-party debt collecting companies to harrass me with their *********** call center agents and inferior phone lines.
Then I get no-reply emails from FNB telling me they "may dishonour"; whatever that means. (So your methodology is to talk AT me, without giving me a chance to reply).
If FNB is so concerned about their R3.85, they can call me themselves. I will be ignoring all other forms of communication.
Bye
Hello Copley-sutton,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Copley-sutton,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)