Threats

I recently received a threat over SMS from whoever works in your collections department about a card I opened with FNB, an Aspire card. The card never worked, and no one ever followed up with me in regards to the card's use.

A deposit was made to the card, but still could not be used, so I assumed that would be that, you are wasting my time, and now you would require me to go to a branch and sort it out. (wasting even more of my time)

No one over the phone could help, yet you are threatening me for overdraft fees I never signed off on, I never asked for an overdraft option on a savings card , and no one from FNB phoned me to follow up on why the card wasn't used ect.

I expect a call from a manager as soon as possible.