1 reviews | Active since Apr 2015
THREATENED AND BUL**** INTO CLOSING MY ACCOUNT
I have received a cal at 3 44 pm l from Indran Govender instructing me to go to the bank and close my account<br> i explained i didn't have my id book with he then demanded i take my drivers license i then explained that it was already 3 44 and the banks are closed ,he then demanded that i go in first thing in the morning and close the account or else hes going to close the account and black list me <br> firstly this is my bank account i will close it when i want to<br> secondly i'm aware the account is overdrawn <br> i have not recEIved any demands in this regard to then threaten to blacklist <br> JUST WHO THE HELL DOES HE THINK HE IS <br> AS A CLIENT I DESERVE THE RESPECT EVEN IF THE ACCOUNT IS OVERDRAWN <br> EVEN IF I HAVE BEEN ASKED A NUMBER OF TIMES TO CLOSE IT IF I AM NOT USING IT<br> EVEN IF IT IS ATTRACTING BANK CHARGES<br> SHOULD I NOT BE CALLED RATHER AND ADVISED TO PAY THE OUTSTANDING FEES <br> I THOUGHT IT WAS IN THE BANKS INTEREST TO ATTRACT THESE CHARGES<br> <br>
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 664457.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 664457.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
