Though FNB would be better

FNB was the bank for me. If someone asked who I would recommend I would say FNB. For the last few months I am sitting in a financial position were my debit orders cannot be paid. Even my temp loan. These are things that was paid without any problems. Now that I was hoping my bank has some humanity all I am getting a lot of sms's stating I have been contacted in numours times and I must make a plan or.... Then only time I was contacted was by an automated system and that was it. No phone call to say sorry mr we see there is a problem how can we as your bank help.....YES maybe I am expecting to much from FNB.