RG
Raylene G
1 reviews | Active since Feb 2023
25 Sept 2024, 09:35
This will reflect badly on my part.
Firstly I am a big fan of FNB they are professional and always friendly, sadly this experience is turning out to be very painful and the result will be negative to my name. I app**** for a small personal loan and in doing so selected the pay back date as the 25th naturally because that is the date I get paid. Somehow the date that pulled through was the 20th and I was not aware with this there was not enough available funds so the debit bounced and I was charged double interest. I contacted the call center and was told that they would amend the date and the interest will be corrected, 3 days and 4 consultants later after I was told it would be done, it still is not done.
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Replies (2)RG
Raylene G's updateReviewer Update
26 Sept 2024, 09:52hi, after being contacted yesterday i am still not sure that it is sorted... the payment was deducted twice. THIS IS FRUSTRATING ME. ref: ***NF
RG
Raylene G's update26 Sept 2024, 09:52
Reviewer Update
hi, after being contacted yesterday i am still not sure that it is sorted... the payment was deducted twice. THIS IS FRUSTRATING ME. ref: ***NF
RG
Raylene G's updateReviewer Update
26 Sept 2024, 14:20Day 4... I am getting messages that i am behind with payment and like i said before my account was debited again... what are we supposed to eat for the month. And this is after i was told twice that it will be corrected. Thank you FNB for the care i am receiving with this.
RG
Raylene G's update26 Sept 2024, 14:20
Reviewer Update
Day 4... I am getting messages that i am behind with payment and like i said before my account was debited again... what are we supposed to eat for the month. And this is after i was told twice that it will be corrected. Thank you FNB for the care i am receiving with this.
