1 reviews | Active since Oct 2016
This Service Is APPALLING!!!!!!!!!!!!!!!!!!!!!
<p> I HAVE HAD NO SERVICE ON MY PHONE SINCE THIS MORNING, THERE IS NO INTERNET CONNECTION AND NO WAY OF CONTACTING THEIR USELESS CUSTOMER SERVICES. THEY JUST CUT THE CALL ON YOU. THIS IS A BUSINESS LINE AND HAVE LOST OUT ON THE DAY TRYING TO MAKE CALLS DUE TO NOT BEING ABLE TO PURCHASE AIRTIME.</p> <p> </p> <p>I WONDER HOW I WILL BE REIMBURSED FOR SOMETHING THAT I HAD TO LOSE.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day Mayash91,
I received feedback fro the Online banking team that they tried to contact you without success, but provided the below feedback.
"FNB experienced intermittend network issues which impacted banking and access to some of our services. Our technicians worked hard to re-instate connectivity and we can confirm that all functions were restored during the course of the day on the 11th of October 2016.
We apologise for the inconvenience caused
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day Mayash91,
I received feedback fro the Online banking team that they tried to contact you without success, but provided the below feedback.
"FNB experienced intermittend network issues which impacted banking and access to some of our services. Our technicians worked hard to re-instate connectivity and we can confirm that all functions were restored during the course of the day on the 11th of October 2016.
We apologise for the inconvenience caused
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)