CC
Candice C
1 reviews | Active since Jul 2014
21 May 2015, 12:59
THIS IS THE WORSE SERVICE I'VE EVER RECIEVED!!!
Point 1 : called in 3 times this morning, Point 2 : 4th time, spent a WHOLE HOUR on the phone. Point 3 : Spoke to 5 different agents. Point 4 :Assisted\ by 2 diffferent TEAM Leaders. Point 5 : Hour later : CALL CUT! Come on ! This is beyond frustrating ! I have never been so disapointe din this institition. All i require is assistance on an app i did on date of 20.05.2015. "
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FNB (First National Bank)'s replyOfficial
21 May 2015, 14:24Hello CSAC,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687762 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687762 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 May 2015, 14:24
Official
Hello CSAC,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687762 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687762 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)