This is TELKOM levels of Poor Service

Dear FNB Merchant Services

What happened to Your Service.?

I have literally lost hours of my life on hold with your call centre music playing - I have an old card machine sitting here for over 2 months now, FNB has not authorised its decommission or collection

I wish to transfer my merchant services to my new business account & I am literally sitting on hold here with your call centre for over 47 minutes now in loop - this is not the first time I'm phoning either

This is TELKOM levels of Poor Service

What happened FNB..???

Sincerely