THIS IS RIDICULOUS

I requested a disinvestment form via email from the financial planner at FNB (Johan). I had it signed and emailed back on 09/07/2015. It takes 48 hours to be paid into my bank account so I was expecting it on the 14/07/2015. NO MONEY was deposited into my bank account. I then made contact with Johan only for him to tell me he sent the WRONG FORM from a previous disinvestment. If I didn't ask him what was going on he would've said nothing. The investors Ashburton / Allan Gray said I should wait 2 WEEKS for my money. On the 20/07/2015 Johan made contact and told me that the money will be in my bank account sooner which was the following day 21/07/2015 between 15:00-16:00. STILL NO MONEY IN MY BANK ACCOUNT. I tried making contact with him, he avoids my calls and I get no response to my messages. I AM SO ANGRY! I WILL NEVER MAKE USE OF FNB OR THEIR INVESTOR PLATFORMS AGAIN!!! <div><br></div><div><em>(Supplier name changed from Fnb Insurance Brokers to First National Bank by Hellopeter.com)</em></div>