1 reviews | Active since Mar 2015
This is one story you must read!!!
I am struggling to get a new business card which apparently was damage , not once , not twice not three times but 5 to get a working card which also didnt work. I needed to book a van for my business which includes the films industry , which I was not able to do due to the fact that my card was not working. This Thabo guy phoned a car rental company on my demand so that he can explain why I cannot make a transaction and said the following . Ok. sir i make this deal with you , i will phone the rental company and promise to have your card ready by Monday delivered in your hand at your house. There was not much i could have done and did damage control to save my business its reputation. This account is giving me headaches since it has been opened. Now apparently there is a card ordered for me long time ago but is not activated and that he will make sure they will activate it. Still no call no mail no sms. Today was the last straw. If call centre agents start lying to get out of a situation it is a huge concern to me. As i said today was the last straw.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648506.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648506.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
