IJ
Ilse J

1 reviews | Active since Apr 2020

08 Oct 2020, 09:48

This is not fair what they are doing to their clients.

Good Morning

Angelo Joorst I'd Number: ***

I'm writing this email regarding the relief I got from you. Ive app**** for the second relief but only half of that monies was used to pay my current accounts with you. Here is a break down of all the monies that has been received but not everything has been utilized to pay my accounts but now I have to pay you back as a loan and my accounts hasn't been paid as per agreed on. I urgently need feedback on the left over monies and how it will be utilized on my account and now my credit card is in arrears. See below monies thas was paid out and not everything has been used to pay my current debt with your company.

1ste payment - - R9126. 91(08.05.2020) , this has been used to pay debt with you

2nd paymemt-- R1761. 98 (01.08.2020), only R901. 74 has been used to pay my credit card on the 06.08.2020, where is the balance on R860. 24 that hasn't been used to pay my debt with you. I need that to be paid toward my credit card as sson as possible.

2rd payment - R2465. 27 (26.08.2020), None of these Monies has been utilized to pay my current debt with you.

Can I please have feedback regarding this issue, I'm paying off a loan with you and not all monies has been used for my debt.

Regards Angelo Joorst

0
Replies (2)
IJ
Ilse J's update08 Oct 2020, 19:10
Reviewer Update
As per my knowledge the matter hasn't been resolved as yet as per my banking app nothing has been resolved. RECTIFY as soon as possible pay my accounts as per agreed.
IJ
Ilse J's update09 Oct 2020, 11:50
Reviewer Update
People it seems like you are not taking your clients seriously about their complains. Remember if it was us that owe you guys you accounts department phone us constantly in order to get their payments. You are really *****ing from your clients and remember I have people that know about accounts and you are busy diong an in justice towards your clients.