PG
Phakama G

1 reviews | Active since Nov 2017

21 May 2018, 11:26

This is emotionally draining

Time of service at FNB is the only reason I will stop banking there, I mean imagine waiting 30 mins just to collect a card on a day that is not even busy, they need to learn alot from all other banks. This is the only bank that lacks in this department imagine having to take a whole day off to do banking in this day and age?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2018, 13:27
Official

Good day Phakama Godfrey,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Hello Peter Complaints

Naomi Petersen

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