This is a complaint about a complaint
<p>I already have a reference number and was promised that I would be contacted within 24-48 hours about the terrible service I received from your customer services call centre while travelling overseas. Reference number is: 963212</p> <p>No one has contacted me - can you please keep ypour promises and actually get back to me? This is the 3rd time I have reported a complaint through this system and the third time no one has ever bothered to repond. this time I want to speak to a real human.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 967527
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 967527
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Impressed - received a sensible telehone call with lots of good information from Christina. thank you for helping me understand how to handle similar queries next time.
Impressed - received a sensible telehone call with lots of good information from Christina. thank you for helping me understand how to handle similar queries next time.